FREEPAISA.COM

FREEPAISA.COM

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TITLE: Free Paisa
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SUMMARY: This blog site is focusing on micro payment through smart card, telecom, mobile phones and contact less initiatives. Love to do mobile based innovation and new initiatives. UAE MNP... a Bride waiting for groom #mobile #mnp #uae. I was really exited after the announcement came for MNP availability in UAE market. It can address many of challenges. As I have seen the MNP in India and Pakistan the MNP usually it come with bundle of offer from the operators side to attract customers from one network to another but here in UAE you cannot see the much attraction. Du & Etisalat has spent million on advertising it but if a customer wanted to switch he needs to convenience its telecom operator that he has many valid reason to port out. I like Du CEO statement and openness in public that "MNP ‘will not be a game changer', http://goo.gl/8FjzN6 and currently customer is not getting even a FREE SIM if he try to change its network. In DU customer has to pay AED 55 and Etisalat is offering the complimentary service for the new family members. Recently TRA has disclosed that 5,000 user has request to change their network http://goo.gl/nlUWdE but the numbers of du and Etisalat request are not yet disclosed. If still MNP goes without any welcome package and its only meant for network change. This service will not fly high. TRA should allow DU and Etisalat to introduce welcome package to attract more loyal user to the network. Email This BlogThis! Share to Twitter Share to Facebook Share to Pinterest. Lesson: VOIP gray traffic creates the bad customer experience #UAE #Pakistan. Since 2010, I am living in UAE and I always looks for a solution to make calls to my home country to be in touch with my family. At that time the GSM operators in UAE were costing AED 1.8 ($0.5) per minute to make a call to Pakistan. Now these days calling are very cheap by both operator and they have drastically reduce the calling rates with the help of their partners in other countries. The major issue I am facing using my GSM connection is to maintain a separate prepaid line to get cheap calls with no commitment with my postpaid connection because none of the operator gives me best rates and they charge the user for high line rents and package commitment if you want to have cheaper international offer on my postpaid connection. The 2nd challenge I am facing when I make call international my family receive the local area number on their phone most of the time because operator's or operator partner are using grey traffic in the country which does not show who is calling and usually they avoid taking calls from unknown number. Due to grey traffic over VOIP the quality of service is really downgraded its very rare chance if you get the good quality of service which means cheap calling means lowest calling of service. I have same experience with the calling cards available in the market by the name of Hello or Five. I am really disappointed and raise the complaint to the operator help line but ..